Privacy Policy

BAGPHIC is a service provided by Aucnet Consumer Products USA, LLC (“ACP USA” or “we”) and ACP USA offers the services (as defined in our Terms of Use) through its website and associated platforms, which may include but are not limited mobile applications. At BAGPHIC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. By accessing our website and related platforms, you consent to the below terms.

1. Information Collection

   We may collect information about you in a variety of ways, including:

   1. Personal Data

   Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the website, place an order, or communicate with us.

   2. Payment Information

   Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.

   3. Derivative Data

   Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

   4. Cookies and Similar Technologies

   We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities on our website. We may use this information to understand your viewing habits better and serve you with more relevant ads or information. You can manage your cookie preferences through your browser settings.

   5. Third-Party Data

   Information we receive about you from third-party sources, such as business partners, marketing agencies, and analytics providers. We only work with reputable third parties and ensure they have the right to share your information with us.

   6. Advertising

   We may use other companies under agreements with us to serve advertisements when you visit and use our website or services. These companies may collect and use Non-Personally Identifiable Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the website or related services in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie, a third party web beacon and/or pixel tags to collect this information. To learn more about this behavioral advertising practice in general and the options that you have, including your option or to opt-out of this type of advertising, you can visit www.networkadvertising.org. These cookies, web beacons and pixel tags do not collect any personal information from your computer, such as your e-mail address. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to BAGPHIC's cookies.

2. Use of Information

   Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

   • Create and manage your account.
   • Process your transactions and send you related information, including purchase confirmations and invoices.
   • Improve our website and services
   • Communicate with you about your account, purchases, services, and updates.
   • Protect our users and systems from fraudulent activity and security threats.
   • Fulfill our legal obligations.
   • Personalize your experience and deliver content and product offerings relevant to your interests.
   • Administer promotions, surveys, and contests.
   • Monitor and analyze usage and trends to improve your experience with our website and services.
   • Introduction, promotion, and development of non-BAGPHIC products and services of Aucnet Group companies
3. Disclosure of Information

   We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

   1. By Law or to Protect Rights

   If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

   2. Third-Party Service Providers

   We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

   3. Business Transfers

   If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

   4. With Your Consent

   We may disclose your personal information for any other purpose with your consent.

   5. Affiliates

   We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. International Data Transfers

   BAGPHIC is a global company, and your personal information may be transferred to, stored, and processed in countries other than the country in which it was collected. When we transfer your personal information internationally, we take steps to ensure that your information receives an adequate level of protection in the countries where we process it.

   1. EU-U.S. and Swiss-U.S. Privacy Shield

   BAGPHIC complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively.

   2. Standard Contractual Clauses

   For transfers of personal data outside of the European Economic Area (EEA), we implement Standard Contractual Clauses approved by the European Commission to ensure an adequate level of protection for your personal data.

5. Your Rights and Choices

   Depending on your location, you may have certain rights regarding your personal information:

   1. Access and Correction

   You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account or contacting us directly.

   2. Data Portability

   You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

   3. Deletion

   You have the right to request the deletion of your personal information in certain circumstances.

   4. Restriction of Processing

   You have the right to restrict the processing of your personal information in certain circumstances.

   5. Objection

   You have the right to object to the processing of your personal information in certain circumstances.

   6. Withdraw Consent

   Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
   To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. California Residents' Rights (CCPA Compliance)

   If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

   1. Right to Know

   You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

   2. Right to Delete

   You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

   3. Right to Opt-Out of Sale

   You have the right to opt-out of the sale of your personal information. Note that BAGPHIC does not sell personal information in the traditional sense. However, we may share information with third parties for advertising purposes, which may be considered a "sale" under the CCPA.
   To exercise any of these rights, please submit a verifiable consumer request to us using the contact information provided at the end of this policy.

7. Security of Information

   We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

   1. Data Breach Notification

   In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

8. Retention of Information

   We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce policies. When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

9. Policy for Children

   We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

11. Links to Other Websites

    Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Contact Us

    If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

    Provider of BAGPHIC (Aucnet Consumer Products USA)
    12130 Millennium Drive, Suite 300, Los Angeles, CA 90094
    acpusa_info@aucnet.com

    For EU/EEA residents: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.