BAGPHIC is an online store specializing in secondhand luxury goods. Our mission is to provide our customers with high-quality and reliable products. The name BAGPHIC is a combination of "Bag" and "Philosophic," reflecting our philosophy of loving bags with a deep appreciation and understanding.

BAGPHIC is operated by Aucnet Consumer Products USA.

Yes, BAGPHIC is committed to authenticity.All our items are evaluated and inspected by our expert staff.In the unlikely event that the item happens to be inauthentic, we will accept a return and make a full refund to you.

Yes, we charge a shipping fee. Standard shipping takes 6-9 business days. Expedited shipping takes 3-5 business days for U.S. shipments only.

We accept major payment methods, including credit cards, debit cards and bank transfers.

Yes, you can cancel your order before it is shipped out. If you need to cancel after it has been shipped, please CONTACT US with your order number.

It usually takes 3-10 business days to process and ship your order. Delivery times may vary depending on your location.

Your order will be shipped within 5 business days after payment is confirmed.

No, we only ship to customers within the United States. We do not offer international shipping.

Please refer to the RETURNS page for detailed information.

Refunds will be issued to the original payment method once the return is confirmed. It may take a few business days for the refund to appear.

You can contact our support team via the CONTACT US.

Our customer support is available Monday to Friday, 9:00 AM to 5:00 PM (PST).